Service Info - Agriturismo Il Pozzo di Villa Caprera

Dear Guests,

On this page you will find the Service Menu of Agriturismo Il Pozzo di Villa Caprera. This information will help you make the most of our services and guarantee a pleasant stay with us.
You will find a copy of our service menu in every room and in the hall, together with other useful information.

Our family wishes you a pleasant stay !

RESERVATIONS

Reservations can be made by telephone or by email. As soon as we have checked that the room you would like is available for the dates you request, we will send you an email with all the necessary information to confirm your booking.
The reservation will be considered confirmed on receipt of 30% advance payment of total sum, unless we agree otherwise. Payment of the deposit can be made via bank transfer. The remaining amount can be paid in cash or via credit cards (no American Express).

CHECK IN

Check-in should be done between 3.00 and 7.00pm on the day of arrival. If you think you will arrive outside of this period, please advise us beforehand.

CHECK OUT

Within 10am

ARRIVAL

On your arrival, You will be asked to show a valid document of identification.
Keys will be delivered during checking together with an access code of the main gate.

TOURIST TAX

The municipality of Greve in Chianti requires a tourist tax. This tax is applied to guests who are not resident in Greve for a maximum of 7 consecutive nights. It amounts to €2 per person per night.
This tax does not apply to children under the age of 14 years.

ROOMS

Rooms and Apartments are cleaned once a week. Bed linen is changed once a week, while towels are changed every 3 days.
Do not use other forms of heating, irons and/or open flame objects in the rooms.
All rooms and apartment have heating and air conditioning systems: to avoid excessive use of electricity and for better performance, please make sure that windows and doors are closed while the heating/cooling system is in use, especially when you leave the apartment.

External guests are not allowed, unless otherwise agreed. Smoking is strictly forbidden inside the Agriturismo.

BREAKFAST AND DINING

Breakfast is served from 8,30 to 10,00.
Our kitchen offers traditional menus, with vegetarian options upon requests. Menus can vary accordingly product seasonality. It’s very important to communicate us every intolerance or allergy in advance.

POOL

Open in summer from 8:00 to 20:00.
Access is allowed only to guests of the Agriturismo.
Children under 12 cannot enter the pool unaccompanied.
Do not put in the pool bottles, glassware and other items not related to bathing.

PARKING

Parking is free for our guests.

INTERNET

You can connect to the internet, free of charge, in all parts of the Agriturismo.

SEPARATE RUBBISH COLLECTION

We collect our rubbish separately so it can be recycled, please use the bins accordingly. You will find large bins just outside the main gate. There are small bins inside the property for small waste.

OUTSIDE AREA

Our Agriturismo offers a garden with plants, olive trees, a vegetable garden, hen- house, kids playground, a swimming pool. Some of the areas on our estate are not accessible to our guests, so please pay attention to the signs saying where you may not go.

Children must ALWAYS be accompanied by a responsible adult, in every part of the grounds; we decline all responsibility of accidents involving unaccompanied minors.

EMERGENCIES OR PARTICULAR NEEDS

Since we live in the same structure we are almost always available on the spot. However use these numbers for any urgencies:
112 Single European emergency number

We wish all our guests a peaceful stay!

Marco ed Enrica Cappelli